FAQs

Frequently Asked Questions

Getting started

Are the devices FDA compliant?


Yes. Hifinite's Karathon platform only includes devices that have been cleared by the FDA.




Are the devices safe for pregnant women?


Yes. The devices in Karathon platform do not cause any issues to women who are pregnant and breast feeding. Our devices are highly safe for patients who have internal medical devices like stents or pacemakers.




Which cloud services does Karathon platform use?


Hifinite’s Karathon platform uses Amazon Web Services (AWS) for its deployment needs.




If my client prefers to use a mobile device, is there an app they can get?


No. Karathon is available only on web browser.




No. Karathon is available only on web browser.


No. On the web portal, there is no need to download anything either.




Which browser can I access Karathon platform from?


Hifinite’s Karathon platform is recommended to be run on Google Chrome. However, most of the features may work on the following browsers as well - Apple Safari, Microsoft Internet Explorer, and Microsoft Edge.




Do I have to host any machines or hire an IT staff to deploy or manage the Karathon platform?


No. Hifinite's Karathon platform manages the entire application on the cloud, which means no servers, no IT staff, no support headaches for you as a client. We provide a toll free number for you to access our reliable and courteous staff.




What do I need in order to use Karathon?


You will need a web browser and a Wi-Fi internet connection




Who sees the readings from my exams? Is it HIPAA-compliant?


Readings can be transmitted via an encrypted, secure network and is stored on our HIPAA-compliant cloud. Only you and your care circle can access your readings.





Remote Patient Monitoring (RPM)

What is RPM?


RPM is the use of digital technologies to monitor and capture vitals from patients and electronically transmit this information to care circle for assessment. It also encourages patients to take good control of their health.




What are the data types collected via RPM?


RPM can collect a range of patient health data, including blood pressure, vital signs, blood sugar levels, weight, pulse rate, and physical activity. The use of pulse oximeters and spirometers have become more common due to the COVID-19 pandemic.




Who qualifies for RPM services?


Any one.




What are the benefits of RPM?


RPM offers a wide range of benefits, that includes: • Keep people healthy • Reduce the number of hospitalizations • Reduce hospital lengths of stay • Reduce readmissions • Reduce overall healthcare costs • Allow older and disabled people to stay at home safely for a longer period.





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San Diego, CA 92127

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